How to Improve Your Communication Skills

I've been working as an engineering manager at a small startup for four months. My position in the company is not all that defined, and often I'm not sure what I'm supposed to be doing. My bosses, who founded the company, don't communicate much to me, as they seem preoccupied with what they are doing. How do I ask for assistance without sounding clueless? Also, how would you suggest I improve my communication skills?

Talk to your bosses. But first, begin with what they have told you to do, even if vague, and try to assume some possible next steps. For instance, if you've been asked to conduct market research on the competition, write up your report and go to your bosses with it. Ask what they would like you to do next. Offer options, such as: "Here is my market analysis. Would you like me to brief other employees about my report, create a more official copy of it and update it each month?" Going to an employer empty-handed with the question "What do I do next?" is not a good idea, even if s/he has been vague about your job duties. No boss wants to feel that an employee hasn't been working, even if s/he hasn't been telling you much.

As for your communication problems, you're not alone. Classes in business communication, marketing, or management can help you communicate more effectively at work. If you plan to continue working for small businesses, consider augmenting your engineering skills with courses in small business marketing or small business management. Any of these classes can be taken online, allowing you to continue with your current job. Good luck!