Eating out can be delightful and pleasurable--or very disappointing if the restaurant or service is sub-par. Restaurant managers are the professionals who work to make the dining out experience as positive as possible. Overseeing staff, food preparation, operational logistics, and financial considerations, restaurant managers provide leadership to a fast-moving business. If you're interested in retraining for a customer service oriented profession, you could improve your skills for this field through targeted education. One way to gain the necessary knowledge is through online restaurant management training courses.
Career Skills of Restaurant Managers
Restaurant managers have a full understanding of what is necessary to make a dining experience stand out for customers. They might function purely in a management role or can also be the owner or executive chef of the restaurant. In any case, restaurant managers are responsible for hiring wait staff and chefs, overseeing quality of service, and leading training and development as needed. At times, they might even consult with the head chef about menu choices.
Restaurant managers can be found wherever food is served, from fast-food chains to fancy four-star restaurants. In order to retrain for this field, you need to understand safety and health codes, personnel management, and financial analysis. It's a good idea to have a "big picture" view of the operation as well as an ability to pay close attention to details. Other necessary career skills include excellent communication skills and an ability to easily interact with disgruntled customers.
Career Advice for Restaurant Management
The restaurant management career will likely thrive in the economy of the future as more restaurants strive to provide the best possible dining experience to their customers. Employers generally look for a four-year education with classes specifically in restaurant management as well as business and finance. One way to improve your skills can be through online restaurant manager training courses.
- The Skills You Need. Restaurant managers need to have exceptional people and management skills to deal with employees and customers who may be dissatisfied with the product or service
- Humble Beginnings. Many restaurant managers have a background in beverage preparation and serving jobs
- You're the Boss. Managers train, hire, and fire personnel when necessary. They sometimes recruit help at career fairs, or contact hospitality and restaurant schools for leads
- What to Expect. Restaurant managers oversee all operations in the kitchen and make decisions to eliminate problems with serving food on time and assuring safe working conditions for employees
- Food for Thought. In restaurants where the menu changes frequently, managers may work closely with the executive chef to determine menu courses and items
- Stay on Your Toes. Restaurant managers often make changes to the restaurant to assure continued growth and quality, and determine overhead costs and profitability
- Median Annual Salary. In May 2013, the food service managers earned a median annual salary of $53,130 with top 10% making more than $82,370.
- Top Paying States. New Jersey, Rhode Island, Virginia, New York, Nevada.
- States with Highest Employment. California, Texas, Ohio, Tennessee, Florida.