Dental offices across the country rely on the expertise of efficient personnel to keep their services running smoothly. Dental office personnel are responsible for processing insurance forms, transcribing and managing dental records, managing patient bookings and communication, and billing. A certificate provides the formal career training that can prepare you for this in-demand occupation. You can enroll online or on campus for a certificate in dental office management, whichever suits you best. Your certificate program can cover topics such as bookkeeping, medical billing, office IT skills, transcription, communication skills, as well as giving you a basic understanding of dental terminology and procedures. Having a dental office management diploma can help prepare you for entry-level positions in a dental office.