Technical Support & Repair Degree and Programs

When a computer or network doesn't work properly, it can be annoyance--or a critical problem that brings work screeching to a halt. As a specialist in computer technical support and repair, you'll be "Superman"--the friendly face that appears to solve computer problems for the users in your organization. You may be responsible for installing, maintaining, and repairing computer hardware and software, writing training manuals, and training users in the best ways to use various products.

Tech Support Careers

Some tech support jobs will require a bachelor's degree in computer science or information systems. However, applicants with a computer-related associate degree or the right diploma or certificate may also qualify. You can also increase your on-the-job effectiveness by participating in vendor certification programs for major hardware or software products. These certifications are offered directly from manufacturers and vendors, but exam prep courses are available online.