A technical support associate's degree can be your path to a job on a help desk, where you can field phone calls and e-mails about the technical problems computer users face.
Some help desk staffers work for computer manufacturers while others work in the technology departments of companies. Still others specialize in setting up computers and training users at companies that have just purchased computer systems.
Education Opportunities in Technical Support
If you have strong problem-solving and communication skills, an education in technical support might be right for you. Unlike other jobs in the computer industry, a bachelor's degree isn't always needed to work in technological support. Because technology changes so rapidly, a recent associate's degree, which can be earned through an online education program, can be all you need to open doors to job opportunities.
- Projected job growth, 2008-2018: 14 percent
- Computer support specialist average annual salary: $49,930
- Typical computer technical support courses: operating systems, computer user support, computer repair
(Source: U.S. Bureau of Labor Statistics)