How to Become a Claims Adjuster, Examiner, and Investigator

Become an Insurance Claims Adjuster

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If you have ever had an insurance problem with your car, health, or home, you probably communicated with an adjuster. Insurance claims adjusters are professionals who investigate claims and negotiate the financial outcome with clients. Retraining through campus-based or online insurance claims adjuster training courses can help you improve your skills and start you off in this field.

Career Skills of the Insurance Claims Adjuster

Insurance claims adjusters work with insurance companies to help determine the outcome of a claim. If you are detail-oriented, good at following policy, flexible, and skilled with numerical analysis, this field might be an interesting one for you to explore. Insurance claims adjusters need financial career skills, knowledge of the insurance industry, and an ability to get along with customers--great communication skills are an absolute must.

Automobile adjusters travel to look at damaged vehicles in order to assess the possible liability costs as well as responsibility. Insurance claims adjusters looking at house damage do similar work, just with homes. Adjusters of all types research as necessary and then submit reports. This job can be done remotely--with many adjusters working from their homes and cars as they investigate claims. Although the need for this occupation is not expected to grow dramatically, it should stay pretty constant in any economy of the future.

Career Advice: Interested in Becoming an Adjuster?

Some adjusters get by with high school diplomas, but most employers look for someone with a college degree--more than half of all claims adjusters have a post-secondary degree of sort. If you want to improve your skills for this occupation, you might want to try online insurance claims adjuster training courses. Retraining for this field will allow you to enter a career that should continue to be in demand as the insurance industry continues to be an important part of our culture.

Career Outlook

  • Career qualifications: Vocational training although most employers prefer a bachelor's degree; some states require licensure and ongoing education
  • Degrees most beneficial to an insurance career: Business, accounting, or finance
  • Projected job growth between 2012 and 2022: 3 percent
  • Areas of highest job growth in the insurance industry: Health care and finance
  • Number of claims adjusters working for insurance carriers: Almost 50 percent
  • Number of claims adjusters nationwide in 2012: 311,100
  • Median Annual Salary: In May 2013, the claims adjusters earned a median annual salary of $62,340 with top 10% making more than $90,570.
  • Top Paying States: District of Columbia, Connecticut, New Jersey, New York, California.
  • States with Highest Employment: California, New York, Florida, Texas, Illinois.

Bureau of Labor Statistics, Claims Adjusters, Appraisers, Examiners, and Investigators
Bureau of Labor Statistics, Claims Adjusters, Appraisers, Examiners, and Investigators, May 2013 Wages